2-1-1 is an easy to remember telephone number that, where available, connects people with important community services and volunteer opportunities. The implementation of 2-1-1 is spearheaded by United Ways and information and referral agencies in states and local communities. 

2-1-1 can offer access to the following types of services:

• Basic Human Needs Resource: food banks, clothing, shelters, rent assistance, utility assistance.
   
• Physical and Mental Health Resources: medical information lines, crisis intervention services, support groups, counseling, drug and alcohol intervention, rehabilitation, health insurance programs, Medicaid and Medicare, maternal health, children's health insurance programs.
   
• Employment Support: unemployment benefits, financial assistance, job training, transportation assistance, education programs.
   
• Support for Older Americans and Persons with Disabilities: home health care, adult day care, congregate meals, Meals on Wheels, respite care, transportation, and homemaker services.
   
• Support for Children, Youth and Families: Quality childcare, Success by 6, after school programs, Head Start, family resource centers, summer camps and recreation programs, mentoring, tutoring, protective services.
   
• Volunteer opportunities and donations.